We hope that you are satisfied with every garment you receive, but if not, simply return the garment in unworn condition, with tags attached, within 15 days of purchase or delivery and we will provide a refund or exchange.

SALE ITEMS AND ALTERED ITEMS FINAL SALE AND ARE NOT RETURNABLE. 

What items are returnable?

Any item in new condition, with tags attached, is eligible for return or exchange within 15 days of purchase except sale items and items that have been altered.

All panties, swimwear and shapewear should be tried on over your own underwear. Swim bottoms and one piece suits must have the protective plastic liner still attached.

All items shipped back to us will be inspected and will not be accepted if not in new condition. Any items sent to us that are not returnable will be sent back to you at your expense.

We recommend that you do not wear perfume or deodorant when trying on your garments, as they can affect the “new” condition of the garment and it may no longer be accepted for return.

SALE ITEMS AND ALTERED ITEMS FINAL SALE AND ARE NOT RETURNABLE. 

Who pays for shipping on returns/exchanges?

You will receive a return label, and return/exchange form with your package. In store purchases are NOT eligible for free returns by mail.

If you wish to do an exchange - please reorder the item online or via phone and we will refund your card for the returned item as soon as we receive it. 

Damaged items or Errors

If you receive the wrong items or damaged merchandise, we will provide a prepaid shipping label for you to send back the items and replace them promptly with no shipping costs to you.

Late returns or exchanges

If you wish to return or exchange items more than 15 days after delivery, we reserve the right to refuse the item(s). We understand that life happens, if you know you will not be able to make the 15 day policy please call us at 512-454-2900 and ask to speak with a manager and we will do our best to accommodate your schedule

Missing/Lost Packages - USPS

Once a package leaves our facility it is no longer our property, therefore all inquiries to the post office must be made by the intended recipient. Refunds for lost and missing packages will not be issued. 

Special Instructions

Please ship molded cup bras in a box, rather than an envelope. The cups can easily be damaged if not protected by a box, in which case they may not be considered in “new” condition.

Please call the store with any questions or concerns 512-454-2900 or email us at info@petticoatfair.com

International Bra Conversions

We hope that you are satisfied with every garment you receive, but if not, simply return the garment in unworn condition, with tags attached, within 15 days of purchase or delivery and we will provide a refund or exchange.

SALE ITEMS AND ALTERED ITEMS FINAL SALE AND ARE NOT RETURNABLE. 

What items are returnable?

Any item in new condition, with tags attached, is eligible for return or exchange within 15 days of purchase except sale items and items that have been altered.

All panties, swimwear and shapewear should be tried on over your own underwear. Swim bottoms and one piece suits must have the protective plastic liner still attached.

All items shipped back to us will be inspected and will not be accepted if not in new condition. Any items sent to us that are not returnable will be sent back to you at your expense.

We recommend that you do not wear perfume or deodorant when trying on your garments, as they can affect the “new” condition of the garment and it may no longer be accepted for return.

SALE ITEMS AND ALTERED ITEMS FINAL SALE AND ARE NOT RETURNABLE. 

Who pays for shipping on returns/exchanges?

You will receive a return label, and return/exchange form with your package. In store purchases are NOT eligible for free returns by mail.

If you wish to do an exchange - please reorder the item online or via phone and we will refund your card for the returned item as soon as we receive it. 

Damaged items or Errors

If you receive the wrong items or damaged merchandise, we will provide a prepaid shipping label for you to send back the items and replace them promptly with no shipping costs to you.

Late returns or exchanges

If you wish to return or exchange items more than 15 days after delivery, we reserve the right to refuse the item(s). We understand that life happens, if you know you will not be able to make the 15 day policy please call us at 512-454-2900 and ask to speak with a manager and we will do our best to accommodate your schedule

Missing/Lost Packages - USPS

Once a package leaves our facility it is no longer our property, therefore all inquiries to the post office must be made by the intended recipient. Refunds for lost and missing packages will not be issued. 

Special Instructions

Please ship molded cup bras in a box, rather than an envelope. The cups can easily be damaged if not protected by a box, in which case they may not be considered in “new” condition.

Please call the store with any questions or concerns 512-454-2900 or email us at info@petticoatfair.com

International Bra Conversions